CASE STUDY: Tank & Vessel Project

The client had previously purchased a contra-mix tank from an overseas supplier but experienced ongoing performance issues and limited access to technical support and servicing. They required a reliable, locally supported solution that could be tailored to their operational needs and maintained over the long term.

Project Details

Project: 2,000 litre pressure / vacuum contra-mix tank

Location: Sydney NSW

Sector: Contract packing company

Completion Date: Feb 2020 + Sept 2024

Overview:

Outcome / Results:

Solution: A custom 2,000-litre pressure and vacuum contra-mix tank was designed and supplied to meet the client’s specific production requirements. The project included direct consultation, on-site discussions and ongoing technical support to ensure the system performed reliably and integrated seamlessly into existing operations.

Outcome: The performance and reliability of the first unit delivered in 2020 led the client to place a repeat order for an identical tank in 2024, demonstrating strong satisfaction with both the equipment and the service provided.

Client Feedback Testimonial:

While the client acknowledged that lower-cost options were available overseas, they valued the quality of the finished product, clear communication and the ability to work directly with a local team who could visit their site, understand their requirements and provide ongoing support.